If you receive a damaged item or the item you received is different from your order, please describe the following:
・ Product name
・ Product arrival date
・ The part that seems to be damaged
If you would like to attach photos, send them to the email address below.
* Please note that we may not be able to respond to your requests if we cannot confirm the damaged or wrong item. Thank you for your understanding.
E-mail: [email protected]
Business Hours: Mon-Fri 9:00~17:00
*orders and inquiries are accepted 24 hours a day. Inquiries we received out of business hours, we may answer the next day, or later.